Terms of Service

1. About These Terms

These Terms of Service ("Terms") govern your use of the website operated by Mark Bryce Executive Performance Coaching, trading as The Body Transformation Coach ("we", "us", "our"), and the purchase of any coaching services offered through it.

By accessing our website or engaging our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website or services.

Data Controller: Mark Bryce
Email: Mark@thebodytransformationcoach.co.uk

2. Services

We provide executive performance coaching services, including but not limited to body transformation coaching, nutrition programming, training programme design, sleep optimisation, stress management, and longevity coaching. Services are delivered remotely via video call, WhatsApp, and written protocols.

Our current programme offerings are:

• Exec Reset — 3-month programme (£3,000 or £1,100/month)
• Performance Optimisation — 6-month programme (£5,500 or £995/month)
• Sustainable Leadership — 12-month programme (£10,000 or £920/month)

Programme details, inclusions and pricing may be updated from time to time. Current pricing is displayed on the relevant programme pages. See our Exec Reset, Performance Optimisation, and Sustainable Leadership pages for full details.

3. Eligibility

Our services are intended for adults aged 18 and over. By engaging our services, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

Health disclaimer: Coaching services are not a substitute for professional medical advice, diagnosis or treatment. You should consult a qualified medical professional before beginning any new exercise or nutrition programme, particularly if you have a pre-existing medical condition. By engaging our services, you confirm that you have done so or accept responsibility for choosing not to.

4. Bookings and Payments

A coaching agreement commences when:

• You have completed an application and been accepted onto a programme; and
• Full payment or a first instalment payment has been received and confirmed.

Payments are processed securely via Stripe. We do not store your payment card details. All prices are in GBP (British Pounds Sterling) and are inclusive of any applicable taxes unless stated otherwise.

Where a monthly payment plan is selected, you authorise recurring charges in accordance with the agreed schedule until the programme total is paid in full or the agreement is otherwise terminated.

5. Cancellation and Refund Policy

Cooling-off period: Under the Consumer Contracts Regulations 2013, you have a 14-day right to cancel from the date your contract begins, unless coaching services have already been delivered. If you request that services begin within the 14-day period and subsequently cancel, you may be charged proportionally for services already delivered.

After 14 days: Due to the bespoke, time-intensive nature of our coaching services, payments made are generally non-refundable after the 14-day cooling-off period. However, we will always aim to resolve any concerns fairly and directly. Please contact us at Mark@thebodytransformationcoach.co.uk to discuss any issues.

Programme pausing: In exceptional circumstances (e.g., serious illness), we may agree to pause and extend your programme. This is at our sole discretion and must be agreed in writing.

6. Client Responsibilities

To get the best results from your programme, you agree to:

• Provide accurate and complete information on all health questionnaires and intake forms.
• Inform us promptly of any changes to your health, medications or medical conditions.
• Attend scheduled calls punctually or give reasonable notice of cancellation or rescheduling (minimum 24 hours).
• Engage with the programme in good faith and apply the protocols provided.
• Accept that results vary between individuals and are not guaranteed.

7. Intellectual Property

All content on this website — including written content, programme materials, tools, templates, and the Executive Performance Toolkit — is the intellectual property of Mark Bryce Executive Performance Coaching and is protected by copyright.

You may not reproduce, distribute, modify, or commercially exploit any of our materials without prior written consent. Coaching materials provided to you are for your personal use only.

8. Confidentiality

We treat all information you share with us — including health data, business information and personal circumstances — as strictly confidential. We will not disclose your information to third parties except as required to deliver the service or as required by law. See our Privacy Policy for full details.

9. Testimonials and Results

Any testimonials, transformation results or case studies presented on this website represent individual client experiences. Results vary depending on individual effort, adherence to protocols, starting point, health status and other factors. They are not a guarantee that you will achieve the same results.

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of our website or services, including loss of profits, loss of data, or personal injury.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law.

Our total liability to you shall not exceed the total fees paid by you for the programme in the 12 months preceding the claim.

11. Website Use

You agree not to:

• Use our website for any unlawful purpose or in any way that could damage, disable or impair it.
• Attempt to gain unauthorised access to any part of our website or systems.
• Transmit any harmful, offensive or disruptive content.
• Scrape, copy or reproduce our content without permission.

12. Third-Party Links

Our website may contain links to third-party websites, including Calendly, Stripe and WhatsApp. These are provided for convenience only. We are not responsible for the content, privacy practices, or terms of any third-party website.

13. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page with a revised "Last updated" date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions about these Terms, please contact us at: